How to Complain
What to complain about:
You can make a complaint to the Advertising Standards Bureau about an advertisement which raises an issue under Section 2 of the AANA Code of Ethics, the AANA Code for Advertising to Children, the AANA Food & Beverages Advertising & Marketing Communications Code or the Federal Chamber of Automotive Industries Code. For more information on the Codes.
How to complain
Lodge a complaint using the online complaints form.
You may also view the complaints process and contact details.
- All complaints must be submitted in writing.
- A complainant must provide details of the advertisement that are sufficient enough to identify the particular advertisement in question, as well as what was found to be offensive about the advertisement.
- A mailing address is also necessary in order to contact the complainant in regards to the progress of their complaint.
- Separate complaints regarding different advertisements must be submitted separately for expedient processing.
Before submitting a complaint, please check here to see if your complaint is a matter that the Advertising Standards Bureau can consider or that should be referred elsewhere.
Praise:
If there is an advertisement you liked and would like to pass on these comments to the advertiser, email: